Need to Return a product?

To return a product to ABCIS&A, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at webmaster@abcisanda.com, or by telephone. NO returns of any type will be accepted without an RMA.

To request an RMA:
By phone: 1-361-455-3170
Monday - Friday: 5 p.m. - 9 p.m. CST
Saturday: 9 a.m. - 5 p.m. CST
By e-mail: webmaster@abcisanda.com

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem

In general, ABCIS&A accepts returns on merchandise from select manufacturers within 30 days. However, ABCIS&A reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

• FUTURE PRODUCT PURCHASES

• A FULL CASH REFUND
• ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to ABCIS&A on returned items, and ABCIS&A will pay the shipping charges on the replacement or exchange item(s) going back.
• SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW: AND ABCIS&A WILL COVER THE SHIPPING CHARGE
  • ABCIS&A
    157B County Road 414
    Premont, Texas
    USA
    78375-3640

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at ABCIS&A's discretion. Please be aware that specific manufacturers have more restrictive return policies.